Home - Privacy Policy

Privacy Policy

Effective Date: February 22, 2025
Contact Email: info@r2ssocialservices.com

R2S Social Services (“we,” “our,” or “us”) is committed to protecting the privacy and personal information of all individuals who visit our website, engage with our services, or communicate with our organization. This Privacy Policy explains how we collect, use, disclose, store, and protect your information.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Organization affiliation

  • Service inquiries

  • Any information submitted via our forms, emails, or contact pages

1.2 Non-Personal Information

Automatically collected data when you visit our website, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

  • Referring website or search engine

1.3 Sensitive Information

We do not request or store clinical, medical, or highly sensitive personal data through our website.

For families receiving direct services, any sensitive information disclosed during service delivery is protected under applicable confidentiality guidelines and is never stored online through this website.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and provide requested services

  • To communicate with you about programs, events, or opportunities

  • To coordinate support or referrals

  • To improve website functionality and user experience

  • To maintain internal records and reporting

  • To comply with legal or regulatory requirements

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Sharing of Information

We may share your information only in the following circumstances:

3.1 With Your Consent

When you explicitly request a referral, collaboration, or warm handoff.

3.2 With Service Partners

Only when necessary to deliver support, referrals, or collaborative services.
Partners are required to uphold confidentiality and privacy standards.

3.3 Legal Requirements

If required by law, court order, or governmental authority.

We do not otherwise disclose your information to external parties.

4. Data Security

We take reasonable and appropriate measures to protect your information from:

  • Loss

  • Theft

  • Unauthorized access

  • Alteration

  • Disclosure

Despite these measures, no online transmission or storage system is completely secure. We encourage you to contact us if you have concerns about your information.

5. Cookies and Tracking Technologies

Our website may use:

  • Cookies

  • Tracking pixels

  • Analytics tools

These help us understand website usage and improve functionality.
You can adjust your browser settings to refuse cookies, though some features may not function properly.

6. Links to External Websites

Our website may contain links to third-party sites.
We are not responsible for the privacy practices or content of external websites.
We encourage visitors to review the privacy policies of any website they access.

7. Children’s Privacy

Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children online.

Youth participating in services do so with parental or guardian engagement in accordance with our internal program policies.

8. Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access the information we hold about you

  • Correct or update your information

  • Request deletion of your information

  • Withdraw consent for communication

  • Ask questions about our privacy practices

To exercise these rights, contact us at:
📧 info@r2ssocialservices.com

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices or legal requirements.
Updates will be posted on this page with a new effective date.

We encourage you to review this page periodically.

10. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to update or remove your personal information, contact us at:

📧 info@r2ssocialservices.com

We respond within 24–48 business hours.